Know What You're Paying

Change and Cancellation Fees

Depending on the fare rules which apply to your booking, you may have to pay change or cancellation fees if you wish to change or cancel your booking.  Please refer to the Fare Types guide for more information. 

You will have to pay a service fee if you call V Australia's Guest Contact Centre to make, change or cancel a booking - see below.
 

Guest Contact Centre Fees

You will have to pay a service fee if you call V Australia's Guest Contact Centre to make, change or cancel a booking.  You do not have to pay a booking fee if you make a booking on V Australia's website .